Support Group

Assistance and Advice


Below are some helpful services you can find within  Chichester District.

Note: the listing of Suppliers and Organisations does not constitute a recommendation or endorsement of their services.

Mobility Scooters and Powered Wheelchairs

The financial outlay in purchasing a Mobility Scooter or Powered Wheelchair can be considerable.  Before making such a purchase, you should consider what support you are being offered, especially if it is the first Mobility Scooter or Powered Wheelchair you have bought.   You should always try the equipment before you buy, to make sure it isn’t too powerful for you and, if nothing else, that you can reach and operate all the controls safely.

If a Retailer isn’t interested in taking the time to make sure you understand how to use a piece of equipment safely, you might want to think about whether you should buy from them, even if they are offering a ‘bargain’.  If they can’t be bothered to make sure you can use the equipment, how likely will they be to respond to you if the equipment suddenly fails to operate? Second-hand equipment is unlikely to come with any advice on safety, unless it is purchased through a responsible Retailer, or through an organisation that is willing to offer the support and guidance you may need.

Wherever you purchase a Mobility Scooter or Powered Wheelchair from, and especially if you intend to use it on a highway, you should consider signing up to a Mobility Scooter instruction course, where you can try negotiating obstacles and learn about highway layouts in a safe environment.

There have been some recent changes to regulations covering the use of Mobility Scooters.  It is important that all users are aware of what they are allowed to do, but also what is required of them, in order that they comply with the regulations and the law.

Anyone using a Mobility Scooter or Powered Wheelchair must be capable of doing so without being a danger to themselves and to others.  The following link will take you directly to the Government’s website, where you will find information about Eyesight requirements, driving on the road or footpaths, tax and insurance etc.

If you use, or are thinking of getting a Mobility Scooter or a Powered Wheelchair, you should take the time to read the information at the above links, as it may save you problems in the future.

Disability News Service

For anyone wanting more information about an issue, linked to disability, there is a dedicated news service which is well worth you Bookmarking/adding to your internet browser's Favourites.


The 'Disability News Service' is "the country's only news agency specialising in disability issues" and gives an up-to-date account of current affairs and their impact on those with disabilities.


Use the following link to access their site:

Centre for Accessible Environments

The CAE is the UK's leading resource on access and inclusive design. The charity offers design guidance, training and access consultancy services, as well as free advice through it's dedicated helpline.

(Note: The National Housing Association Habinteg have announced their adoption of the Centre for Accessible Environments (CAE) as a subsidiary after CAE members voted to support the move.


CAE, a registered charity, has become a wholly-owned subsidiary and has since moved their operation across the Thames, from Vauxhall, to Habinteg’s Fleet Street office:

Help with Benefit Forms, Special Education Needs and Disability (SEND)

Age UK - for Over 55s - can be contacted on (Littlehampton) 01903 731 800.

The Brighton & Hove branch of Age UK can also be reached by email - please review the following page prior to emailing

Welfare Benefits Advice

The County Council funds a Benefits Advisor to provide advice about:

  • Disability Living Allowance;

  • Carers Allowance;

  • Income Support;

  • Housing Benefit;

  • Employment Support Allowance;

  • Tax Credits;

  • Personal Independence Payment (PIP), and;

  • Universal Credit.


To access this service, please contact our adviser, Robert Hayes:

Alternatively, applicants can download and send back this referral form, to the following address:

Welfare Benefits Adviser


Durban House, Durban Road

Bognor Regis

West Sussex

PO22 9RE

Tel: 01243 642 117 or 01243 777 255.

NHS Dental Treatment

For emergency dental treatment, ring the NHS Dental Helpline on 0300 311 2233, or NHS Direct on 111.


Look on the NHS West Sussex Foundation Trust website for your local West Sussex Emergency Treatment Centre (You must ring for an appoinment first, or they won't treat you!):

For the Brighton area, contact them on 0300 311 2233

  • Weekdays: 6.30-10.30

  • Weekend and Bank Holidays: 9.30-1.30


If all else fails, and you need urgent help, you will need to find your nearest Casualty Department.

Chichester Community Transport

Chichester Community Transport provides door-to-door wheelchair accessible transport for those unable to use conventional buses.


Their services operate in Chichester, Bosham, Boxgrove, Donnington, Fishbourne, Funtington, Hunston, Lavant, North Mundham, Oving, Tangmere, and Westhampnett.

Please book an appointment on 01243 816 616


Lines are open Monday to Friday, between 9.15-11.15

Or email them at:

Hate Incident Support Service (HISS), West Sussex

Managed by Victim Support (in partnership with West Sussex Harm Reduction Team), they offer free and confidential support to people who have been targeted because of their actual or perceived disability, race/ethnicity, religion/belief, gender identity, or sexual orientation.


Discrimination and harassment based on a person’s perceived disability is illegal. To report a disabilist incident, or for further information, you can call Victim Support on 08081 689 274.

Alternatively, you can use the following link:

Or email them at

Design & Digital Print Centre


The Design & Digital Print Centre worked closely with Chichester Access Group to design and produce the new Access Guide for Chichester City.


The company has excellent parking and access, and is happy to spend time with any customer to discuss their individual design and print requirements:

ICIS | Information for Life

ICIS | Information for Life is a free and confidential information service helping people of all ages in West Sussex find information about services offering support, care or advice.


ICIS now also run the AskDes service, for purchasing used equipment:

Disabled Facilities Grant

If you have a disability, you can apply for a Disabled Facilities Grant funded by the district council. Disabled Facilities Grants are available to homeowners, private tenants, or those occupying properties owned by a registered provider e.g a housing association.

Disabled Facilities Grants can be given for works such as the following:

  • Providing access to your property;

  • Installing a stair lift;

  • Converting a bathroom to a level access shower room; or,

  • Providing a wheelchair accessible kitchen.

For more information telephone Chichester District Council on 01243 785 166 (Main Switchboard), 01243 785 339 (Emergency out-of-hours), or visit their website:


Alternatively, paste the link below into your browser's address bar, to directly visit the Disabled Facilities Grants information page:

For more information, you can also download this guide:

Chichester District Council

Chichester District Access Group act as Consultants for Chichester District Council, providing input on planning applications with regard to access issues, and a disability focus group when the Council considers various issues.


Looking for a new job in Chichester?


Try AllChichesterJobs, a website dedicated to helping people find jobs in the Chichester area.


The service is completely free to all job seekers, and our team is passionate about what they do, so why not see if we can help you:

Visit Chichester

Chichester is an exclusive blend of cosmopolitan city, contrasting coast and picturesque countryside.


A wealth of information about local accommodation, attractions, events, shops & restaurants, coastal/city/rural themes, maps and brochure requests, can all be obtained by visiting the link below: